Hi there! Sometimes life is too busy to reach out to customer care so we thought we would give a shout out to those who may have some questions regarding our most-ever-loved silks...So let's talk silky..
WILL WE RELEASE NEW COLOURS IN THE FUTURE?
Yes - Each season we launch a print in our core silk styles. Alongside this we continually run our green and red 'Amalfi prints' for those customers who are new to the brand.
ARE WE PLANNING TO RELEASE MORE STYLES?
Yes - each season, about 4 times a year we trial new styles. If we receive wonderful feedback on a style we keep it in our library and re offer it in new colours each season. And the newest are just about to launch in the coming months - so stay tuned.
HOW TO CARE FOR YOUR SILK.
We recommend to dry clean only in order to keep your silk at its best quality and shape for longevity. If you do get caught in one of those ‘don't have time’ moments as we all do in our busy lives, our silks are hand washable but ensure you do this with care, no hotter than luke warm water, using a wool or 'delicates' laundry soap (liquid is best).
Flat dry then ideally steam or 'ever-so slightly' warm steam iron using a towel or protective cloth placed in between the iron and silk while ironing.
Putting the laundry fuss to the side, your silk can be refreshed using a product such as Bondi Wash Mist spray . It is not only made of the most beautiful natural Australian botanicals but also kills germs and assist with body odours - plus BW eliminates static. Once sprayed simply hang in fresh air.
STATIC!! "Sometimes my silk creates static - how do I stop this.???"
No brand talks about stactic do they? Its a real thing... Because the garment is made of a natural fibre - Silk can be highly static on the body or other fabrics - (yes our silk is worn with an underslip... )
Static is not common but can happen in some drier climates.
By hanging in a more humid place before wear i.e bathroom near your shower - will not only assist with static but also assist in removing creases before wear.
To prepare yourself simply using a mist spray (plain water in a spray bottle or 'Bondi Wash mist spray') to stop static. You can even place a small travel sanitiser spray bottle in your purse just incase.. 'Thank you' brand have the perfect compact size.
THE AMALFI PRINTS AND DARK PLAINS NEVER GO ON SALE.. WHY?
We have been running The green and Red Amalfi print and selection of plains since our launch of silks in 2019 (10 years into the world of MLM) being our sort after best sellers we keep these to the side to those who will truely invest and love the colourway.
Some colours do go on sale at times but this is usually due to broken sizing in which we help clear out in order to make space & invest into new prints each season.
HOW DO I FIND THE BEST SIZE FOR ME?
Both styles are sized differently
The siesta is a smock style which fits looser around the body where the Valentine is more fitting in the bust but flows from the bust down.
You can view the silk size guide HERE where we suggest to read the instructions, measure yourself and then refer to the chart... if you are still in doubt please contact us and we will assist you further.
"WHY ARE SILKS CONSTANTLY ON PRE ORDER"?
Although MLM has been operating for over 15 years, MLM is a very small business which hates big waste! We produce in small runs, more often. Although we have stock ready to send to customers we avoid sitting on a lot of inventory and prefer to meet in the middle of a ‘make to order’ system.
If you purchase on pre order it means you have been lucky to snap up a silk before it sells out again.
Our pre order dates are estimates so we thank you for your patience in waiting and receiving these.
OUR TRUE COST...
We endorse affordable beautiful soft silk garments for those special occasions. In result of this we are a low profit business as it is against our ethos to cut corners on our product. We only use reputable fabric sources and highly skilled digital printers.
Depending on the style and size, our silk dresses can take between 4 and 7 meters of fabric, In the industry this is a lot and most labels will price these garments with such large consumption at a higher price point.
Our margins are minimal which are re-invested into the future of this small business. This creates opportunities for local Australian employment, freelances, and small businesses who help make MLM the brand it is. We produce throughout three different countries which provide assets to artisans, their families & local villages.
MLM has always strived to be honest with its customer and here we have decided to unveil your true cost behind one single garment.
"WHICH STYLE IS BETTER FOR ME?.... THE VALENTINE OR SIESTA??"
If you are wondering which style is best, you can read our journal post on these two styles here
I would suggest to go with your personal preference of style and what you would feel most comfortable and confident in.
Don't forget we have a new addition to our ongoing silks - the Aarons, please reach out if you need measurements referenced!
MLM Label started in 2009 & we have been running silks since 2019.
During this time we have utilised the seasons to develop our styles, fabrics, prints and production. Each season we receive feedback and put this into practice to give you better fitting, wearing and quality styles.
We also want to express our utmost gratitude and appreciation for being with us on the MLM journey and supporting us every step of the way. Please reach out if theres anything your want to see from us in the future, we're always listening.