CHRISTMAS GIFT RETURNS POLICY- Valid for full price purchases made between 1st - 31st December 2018. *Must have GIFT noted on order.- Refunds will be accepted if returned within 7 business days of receiving goods.- Extended returns for an exchange or credit will be accepted up until 31st January 2019. (Valid for gift purchases made between 1st - 31st December 2018)- If returned within the extended returns period, an exchange or credit note will be offered. Strictly no refunds.- Exchanges or credit notes will not be offered after the 31st January 2019 on any Christmas gift purchases.
Here at MLM LABEL, we want to ensure that all of our customers are 100% happy with their purchases. We understand that some things don’t always work out, so we want to make it as easy as possible for you to return something back to us.
We ask kindly that you choose carefully the item that you wish to buy before placing an order.
We accept returns within 7 days of delivery and for us to accept the return, we please ask that the item also:
- Is in its original, unworn condition with all tags attached Is free from stains and odours of any kind
- It has not been worn, washed or altered
- It is in a saleable condition
- Has been purchased at full price with no discount or promotion applied
Due to hygienic reasons we are unable to accept returns on intimates and swimwear.
When your item has been approved for a return, you can opt for an exchange, credit note or refund (on full priced items only).
Exchanges can only be issued if the size and colour of the item you desire is in stock. We can only hold this item for 7 days before putting it back to stock.
We can only allow one exchange per order, so we are unable to authorise a return on an exchanged item.