DELIVERY

We understand how exciting it is to receive your new piece and that you may need it for a special occasion, so here at MLM, all orders placed before 2 pm AEST are dispatched the same day (Monday to Friday). 

We offer flexible shipping options to meet your needs - Express Post, Australia Post & DHL Express for orders outside of Australia.

Once your item has been picked, checked over, and steamed, we neatly tissue wrap and pack into recyclable packaging for you to treasure, love and enjoy.

Enjoy free shipping on Australian orders over $99 AUD and International orders over $250 AUD*

A flat $10 Australia wide Shipping and $30 International DHL Express is charged during our Biannual SAMPLE Sales*  March 4th-9th 2021.

Delivery Times

Australia Express 1-3 business days (Delays could incur due to COVID-19)
Australia Free Shipping 1-7 business days (Delays could incur due to COVID-19)
International 2-7 business days (Delays could incur due to COVID-19)

Please note during peak sale times there may be shipping delays. Online Sample Sale orders may take up to 10 business days to be delivered within Australia.

DELIVERY COSTS

Australia
Orders under $99 - $5 Regular Shipping or $10 Express Shipping
Orders over $99 - Free Regular Shipping or $10 Express Shipping

International
Enjoy complimentary International Shipping on orders over $250 AUD (excl. UAE) For all other orders please see the following rates
New Zealand $20
USA & Canada $30
Europe & Asia $30
United Arab Emirates $50

PRE ORDERS

Each season we produce limited runs of each style to align with our sustainability ethos. This ensures that we are not overproducing stock and it helps our aim of breaking the fast fashion cycle. Instead we offer pre-order and made to order services on sold out styles utilising left over fabric and encouraging out customers to be conscious shoppers.

How do pre-orders work?

Each season we monitor our best-selling styles and when a size or a style has sold out we often re-release it for pre-order. This means you can secure your purchase and order it while it is in production and as soon as we receive it at our warehouse, we dispatch all pre-orders to the customer.

A style on pre-order will note the estimated arrival date to our HQ and this will also be reflected on the order confirmation sent to your email. 

Very rarely there may be some delays with production or customs so your pre order date is an estimate. If you have any concerns about your order arriving in time for a certain date or special occasion, please email us so we can keep you update on the progress of your order.

Made to order

Our Bridal range and some MLM signature styles are offered as 'made to order'. This means that while we do not have any incoming stock at the moment, we can have it made for you. Usually this takes around 4 weeks (6-8 weeks for Bridal orders) and works in a similar way to our pre order system. 

If you had your eye on a certain style but missed out, we can often offer a made to order service, simply send us an inquiry via the form on the product page or our contact page.

Please note we don't offer refunds on made to order styles.