SAME-DAY ORDERS: Our cut-off time is 12pm for orders to be sent the same day.
EXPRESS: 1-3 business days.
RETURNS: We accept returns within 7 days of delivery and once the return has been approved you can opt for an exchange, credit note or refund (on full priced items only).
As at 20th February 2019, MLM Label does not offer refunds on purchases made through AfterPay or Zip Money. If an item is returned that has been purchased through AfterPay or Zip Money, you will be eligible for a store credit or exchange to the same value as the purchased item. Credit notes are valid for 6 months from the date of your return being received by MLM Label. If an item is returned with no RA or return details, a credit note will be automatically created. To be eligible for any such credit note/exchange, you must return the item within our policy time-frame. All approved credit notes and exchanges are subject to MLM Labels Returns Policy.
Please note, your personal agreement with AfterPay or Zip Money will still stand and you will continue to pay any scheduled repayments. For any repayment queries, please contact AfterPay or Zip Money directly.
The Rest of the World:
EXPRESS SHIPPING: 2-4 business days.
RETURNS: We accept returns within 7 days of delivery for a credit note only. We do not offer a refund or exchange on international orders. We can only allow one credit note per order, so we are unable to authorise a return on an item purchased on sale or with a credit note.
Please see our Delivery & Returns page for detailed information.