Each season we produce limited runs of each style to align with our sustainability ethos. This ensures that we are not overproducing stock and it helps our aim of breaking the fast fashion cycle. Instead we offer pre-order and made to order services on sold out styles utilising left over fabric and encouraging out customers to be conscious shoppers.
How do pre-orders work?
Each season we monitor our best-selling styles and when a size or a style has sold out we often re-release it for pre-order. This means you can secure your purchase and order it while it is in production and as soon as we receive it at our warehouse, we dispatch all pre-orders to the customer.
A style on pre-order will note the estimated arrival date and this will also be reflected on the order confirmation sent to your email.
Very rarely there may be some delays with production or customs so your pre order date is an estimate. If you have any concerns about your order arriving in time for a certain date or special occasion, please email us so we can keep you update on the progress of your order.
Made to order
Our Bridal range and some MLM signature styles are offered as 'made to order'. This means that while we do not have any incoming stock at the moment, we can have it made for you. Usually this takes around 4 weeks and works in a similar way to our pre order system.
If you had your eye on a certain style but missed out, we can often offer a made to order service, simply send us an inquiry via the form on the product page or our contact page.
Please note we don't offer refunds on made to order styles.