Please read the below returns policy and guidelines before lodging your return request.
Please ensure your item is in original, unworn condition with all tags attached.
Your return request must be lodged within 7 days of receiving your item.
- Full priced items purchased via Credit Card, Paypal or Klarna eligible for a credit or full refund.
- Full priced items purchased using 3rd party credit provider via Afterpay, Zippay, Layby, Alipay are only eligible for an exchange or credit. (This is due to the inflated costs we incur for offering these services on our website)
- Final Sale, Archive Sample Sale or Flash Promotion purchases including Black Friday and Boxing Day Sale - Items purchased during a promotional sale are final sale and cannot be returned. (This does not apply to our welcome offer which you are eligible to return)
- Bridal or Make to Order - We do not accept returns, refunds, exchanges or credits for any custom made garment. read full Bridal Order T&Cs here.
- International Returns - Accepted for credit note only. Please email firstname.lastname@example.org to lodge an international return.
Any requests made outside of this policy will be not be accepted.